Shipping & Returns
All orders are shipped either UPS Ground or U.S.P.S. Priority Mail. Our determination is based on the size of the order and content. All case orders and most bulk orders are shipped UPS Ground. Small orders are generally shipped U.S.P.S. Priority Mail.
Our shipping structure applies to orders placed within the continental U.S. The shipping structure is as follows: first selection = $10.95, then add $2.00 for each additional selection. FREE Shipping on orders of $295 or more.
International customers, please email us for a shipping quote. (Canadian customers, please take note of the information provided below concerning ups special brokerage discount.)
With regard to returns, all product must be unopened and in re-sellable condition. The purchaser is responsible for shipping expenses incurred both ways. If damage has occurred, please contact Highway Shine Company immediately.
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“Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf. Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.”